Vanpool Empty Seat Assistance

Effective 09.01.2013, Ticket to Ride will offer the following Vanpool Empty Seat Assistance to encourage new vanpool start-ups and to support a vanpool that has temporarily lost passengers. The following principles will be used as guidelines:

To place new vanpool groups into service:

Vanpools should begin with a minimum of 7 people, including the primary driver.

For a 15-passenger vanpool, Ticket to Ride may subsidize up to 7 empty seats for the first month, up to 6 empty seats for the second month, and up to 5 empty seats for the third month of operation. For a 12-passenger vanpool, Ticket to Ride may subsidize up to 5 empty seats for the first month, up to 4 empty seats for the second month, and up to 3 empty seats for the third month of operation.[1]

During the first 3 months of operation, the drivers and passengers are responsible for recruiting additional passengers.

If after 3 months the vanpool is not full, the passengers will have to pay the full fare divided by the number of passengers.

If a passenger on an existing vanpool would like to join a new vanpool (one not currently operating), Ticket to Ride may subsidize the passenger’s seat on the existing van for 30 days so the passenger can move to the new vanpool.[1]

Ticket to Ride will assist in recruiting additional passengers by contacting commuters in its rideshare database and providing signs and flyers for passengers to post at their workplace.

To assist groups with maintaining minimum passenger counts:

After the first three months of operation, Ticket to Ride may offer up to four empty seat subsidies per twelve-month period when a vanpool is operating with less than or equal to half the passenger capacity of the van. For example, when a 15 passenger van has < 7 passengers or a 12 passenger van has < 6 passengers, an empty seat subsidy may be used. Each subsidy is equal to one passenger’s monthly fare.[1]

Ticket to Ride may offer a discounted fare for one month to a potential passenger as an incentive to join a vanpool.[1]


  1. The Vanpool Empty Seat Assistance is subject to the availability of funding.  ↩